## Highlights
Why shouldn’t quiet be strong? And what else can quiet do that we don’t give it credit for? — location: 219
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The idea of wrapping their social anxieties in the neat package of a psychological complex appealed to many Americans. The Inferiority Complex became an all-purpose explanation for problems in many areas of life, ranging from love to parenting to career. — location: 592
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<mark style="background: #FFF3A3A6;">The number of Americans who considered themselves shy increased from 40 percent in the 1970s to 50 percent in the 1990s, probably because we measured ourselves against ever higher standards of fearless self-presentation</mark>. “Social anxiety disorder”—which essentially means pathological shyness—is now thought to afflict nearly one in five of us. — location: 680
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The risk with our students is that they’re very good at getting their way. But that doesn’t mean they’re going the right way.” If we assume that quiet and loud people have roughly the same number of good (and bad) ideas, then we should worry if the louder and more forceful people always carry the day. — location: 1018
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Some technical guy comes in with a good idea. Of course questions are asked of that person that they don’t know. Like, “How big’s the market? What’s your marketing approach? What’s your business plan for this? What’s the product going to cost?” It’s embarrassing. Most people can’t answer those kinds of questions. The people who made it through these boards were not the people with the best ideas. They were the best presenters. — location: 1054
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The lesson, says Collins, is clear. We don’t need giant personalities to transform companies. We need leaders who build not their own egos but the institutions they run. — location: 1090
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it makes sense that introverts are uniquely good at leading initiative-takers. Because of their inclination to listen to others and lack of interest in dominating social situations, introverts are more likely to hear and implement suggestions. — location: 1129
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All three groups spent the same amount of time—over fifty hours a week—participating in music-related activities. All three had similar classroom requirements making demands on their time. But the two best groups spent most of their music-related time practicing in solitude: 24.3 hours a week, or 3.5 hours a day, for the best group, compared with only 9.3 hours a week, or 1.3 hours a day, for the worst group. The best violinists rated “practice alone” as the most important of all their music-related activities. — location: 1517
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Deliberate Practice is best conducted alone for several reasons. It takes intense concentration, and other people can be distracting. It requires deep motivation, often self-generated. But most important, it involves working on the task that’s most challenging to you personally. Only when you’re alone, Ericsson told me, can you “go directly to the part that’s challenging to you. — location: 1531
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Teens who are too gregarious to spend time alone often fail to cultivate their talents “because practicing music or studying math requires a solitude they dread.” — location: 1557
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That’s because top performers overwhelmingly worked for companies that gave their workers the most privacy, personal space, control over their physical environments, and freedom from interruption. Sixty-two percent of the best performers said that their workspace was acceptably private, compared to only 19 percent of the worst performers; 76 percent of the worst performers but only 38 percent of the top performers said that people often interrupted them needlessly. — location: 1580
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Since then, some forty years of research has reached the same startling conclusion.<mark style="background: #FFF3A3A6;"> Studies have shown that performance gets worse as group size increases: groups of nine generate fewer and poorer ideas compared to groups of six, which do worse than groups of four.</mark> The “evidence from science suggests that business people must be insane to use brainstorming groups,” writes the organizational psychologist Adrian Furnham. “If you have talented and motivated people, they should be encouraged to work alone when creativity or efficiency is the highest priority.” — location: 1657
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Peer pressure, in other words, is not only unpleasant, but can actually change your view of a problem. — location: 1713
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None of these studies is perfect, but the results have consistently suggested that introversion and extroversion, like other major personality traits such as agreeableness and conscientiousness, are about 40 to 50 percent heritable. — location: 1910
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with a high-reactive nervous system. One theory, based on the writings of the sociobiologist E. O. Wilson, holds that when our ancestors lived on the savannah, being watched intently meant only one thing: a wild animal was stalking us. And when we think we’re about to be eaten, do we stand tall and hold forth confidently? No. We run. In other words, hundreds of thousands of years of evolution urge us to get the hell off the stage, where we can mistake the gaze of the spectators for the glint in a predator’s eye. — location: 1956
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the heritability statistics derived from twin studies show that introversion-extroversion is only 40 to 50 percent heritable. — location: 1973
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It may be that some disadvantaged kids who get into trouble suffer not solely from poverty or neglect, say those who hold this view, but also from the tragedy of a bold and exuberant temperament deprived of healthy outlets. — location: 2009
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The parents of high-reactive children are exceedingly lucky, Belsky told me. “The time and effort they invest will actually make a difference. Instead of seeing these kids as vulnerable to adversity, parents should see them as malleable—for worse, but also for better — location: 2055
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We might call this the “rubber band theory” of personality. We are like rubber bands at rest. We are elastic and can stretch ourselves, but only so much. — location: 2123
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You can organize your life in terms of what personality psychologists call “optimal levels of arousal” and what I call “sweet spots,” and by doing so feel more energetic and alive than before. — location: 2238
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In fact, according to some of the scientists I spoke to, this is where our notion of being socially “cool” comes from; the lower-reactive you are, the cooler your skin, the cooler you are. — location: 2527
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When you go to a football game and someone offers you a beer, says the personality psychologist Brian Little, “they’re really saying hi, have a glass of extroversion.” — location: 2544
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In fact, the very thing that many high reactives hate most about blushing—its uncontrollability—is what makes it so socially useful. “Because it is impossible to control the blush intentionally,” Dijk speculates, blushing is an authentic sign of embarrassment. And embarrassment, according to Keltner, is a moral emotion. It shows humility, modesty, and a desire to avoid aggression and make peace. — location: 2564
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None of this is to denigrate those who forge ahead quickly, or to blindly glorify the reflective and careful. <mark style="background: #FFF3A3A6;">The point is that we tend to overvalue buzz and discount the risks of reward-sensitivity: we need to find a balance between action and reflection</mark>. — location: 2995
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Flow often occurs, he writes, in conditions in which people “become independent of the social environment to the degree that they no longer respond exclusively in terms of its rewards and punishments. To achieve such autonomy, a person has to learn to provide rewards to herself.” — location: 3045
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The genius of Little’s theory is how neatly it resolves this discomfort. Yes, we are only pretending to be extroverts, and yes, such inauthenticity can be morally ambiguous (not to mention exhausting), but if it’s in the service of love or a professional calling, then we’re doing just as Shakespeare advised. — location: 3622
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She was not telling herself, I’m doing this to advance work I care about deeply, and when the work is done I’ll settle back into my true self. Instead, her interior monologue was The route to success is to be the sort of person I am not. This is not self-monitoring; it is self-negation. — location: 3739
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Finally, pay attention to what you envy. Jealousy is an ugly emotion, but it tells the truth. You mostly envy those who have what you desire. — location: 3765
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We’re best off when we don’t allow ourselves to go to our angry place. <mark style="background: #FFF3A3A6;">Amazingly, neuroscientists have even found that people who use Botox, which prevents them from making angry faces, seem to be less anger-prone than those who don’t, because the very act of frowning triggers the amygdala to process negative emotions.</mark> — location: 4022
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So what’s John’s secret for relating to his forceful wife? He lets her know that her words were unacceptable, but he also tries to listen to their meaning. “I try to tap into my empathy,” he says. “I take her tone out of the equation. I take out the assault on my senses, and I try to get to what she’s trying to say.” — location: 4061
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“A lot of people believe that selling requires being a fast talker, or knowing how to use charisma to persuade. Those things do require an extroverted way of communicating. But in sales there’s a truism that ‘we have two ears and one mouth and we should use them proportionately.’ I believe that’s what makes someone really good at selling or consulting—the number-one thing is they’ve got to really listen well. — location: 4139
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Mark Twain once told a story about a man who scoured the planet looking for the greatest general who ever lived. When the man was informed that the person he sought had already died and gone to heaven, he made a trip to the Pearly Gates to look for him. Saint Peter pointed at a regular-looking Joe. “That isn’t the greatest of all generals,” protested the man. “I knew that person when he lived on Earth, and he was only a cobbler.” “I know that,” said Saint Peter, “but if he had been a general, he would have been the greatest of them all.” — location: 4160
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The truth is that many schools are designed for extroverts. Introverts need different kinds of instruction from extroverts, write College of William and Mary education scholars Jill Burruss and Lisa Kaenzig. And too often, “very little is made available to that learner except constant advice on becoming more social and gregarious.” — location: 4368
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No one knows this better than LouAnne Johnson, a tough-talking former marine and schoolteacher widely recognized for educating some of the most troubled teens in the California public school system (Michelle Pfeiffer played her in the movie Dangerous Minds). — location: 4386
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Ask your child for information in a gentle, nonjudgmental way, with specific, clear questions. Instead of “How was your day?” try “What did you do in math class today?” Instead of “Do you like your teacher?” ask “What do you like about your teacher?” Or “What do you not like so much?” Let her take her time to answer. Try to avoid asking, in the overly bright voice of parents everywhere, “Did you have fun in school today?!” She’ll sense how important it is that the answer be yes. — location: 4457
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Her nerves were so mild that they simply energized her, while mine were constricting enough to make me choke. At the time, my very supportive mother quizzed the other skating moms about how their own daughters handled pre-competition anxiety, and came back with insights that she hoped would make me feel better. Kristen’s nervous too, she reported. Renée’s mom says she’s scared the night before a competition. But I knew Kristen and Renée well, and I was certain that they weren’t as frightened as I was. — location: 4501
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In a sense, McAdams has breathed new life into one of the great insights of Western mythology: that where we stumble is where our treasure lies. — location: 4549
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Wait five seconds after asking questions in class. This gives the introverts time to think and encourages reflectiveness. — location: 6126
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