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My beloved 10-year-old black bra finally broke last Christmas. The elastic had some slack and it’d been fraying for a while, but its death sentence came when the underwire popped out the side. While it wasn’t particularly special — just a normal T-shirt bra — it was comfortable and had clearly lasted a long time. So, I did what any sensible person who is afraid of change would do: bought the exact same thing, from the same brand, again.
I eagerly waited for my shipment of my new bras (in two trendy colorways!) to come in. When they arrived, I noticed that there were a few key differences: there was a new fourth clasp, the band was tighter, and the material was a whole lot softer. Certainly, these were improvements, I thought.
I was wrong.
Within a few washes, the hooks had become mangled, unable to neatly adhere themselves to the clasps. Instead, they would claw at my back. The straps frayed quicker than I expected. Nothing changed in my care; I had assumed that because I treated my previous bra carelessly throughout my teens and college years, these new versions could withstand similar conditions.
I felt unmoored for months. Why would the same item be worse years later? Shouldn’t it be better? But here’s the thing: My lackluster bra is far from the only consumer good that’s faced a dip in comparative quality.