- Whenever we make an agreement at work it's important to make sure it's clear and precise this means defining - - Who? - What - When? - Most arguments and situations occur since these are not clearly defined in the first place. --- Making clear agreements first requires being very precise about who will do what by when. So many unconscious leaders are sloppy about this. For a blatant example, take the leader who says during a meeting, “Will someone look into that and get back to us?" There is no clarity around the who (“will someone”) or the what (“look into that”) or the when (“and get back to us”). - [[The 15 Commitments of Conscious Leadership]]